Give customers a pass they can keep on their phone—then use QR scanning to find records instantly from dockside, reception, or the office.
Modern Customer Access
Replace fragile cards with a reliable digital pass. Afloat can generate digital passes that customers view online, including a QR code or barcode. This gives you a consistent identifier for faster lookup and smoother on-site interactions.
Passes can include useful information and can be updated by your team, helping you keep customer-facing details current without reissuing physical items.
Wallet Convenience
Keep passes accessible, even when emails are lost. If enabled, customers can add their pass to Google Wallet, making it easy to present at reception, gates, or during check-in.
Updates can be reflected without customers having to repeatedly “download again,” helping you keep operational info current with minimal friction.
Digital passes and QR scanning are simple changes that reduce friction every day, fewer lost cards, fewer manual lookups, and faster customer support from anywhere on site.
Dockside Speed
Search without typing, use the camera instead. Afloat includes a QR code scanner that uses a mobile or laptop camera, letting staff scan codes on passes and other media to quickly open the right customer or record.
This is ideal for busy periods when staff are away from a desk and need immediate access to information without navigating multiple screens.
Faster Lookup
Jump straight to the right record, every time. QR codes can be used on invoices, cards, phones, and stickers, supporting quick admin workflows where speed matters.
Instead of searching by name, berth number, or reference, scanning takes you straight to the right place, reducing mistakes and saving staff time.